Privacy Policy
Last updated: May 2026
1. Introduction
[Company Name] takes your privacy seriously. This policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over it. It applies to everyone who visits our website, submits an enquiry, or engages us for services.
Please read this policy carefully. If you have any questions, contact us at hello@[companyname].ai.
2. Who we are
[Company Name] is an AI automation agency providing strategy, workflow automation, AI agent development, and systems integration services to businesses. References to "we", "us", and "our" throughout this policy refer to [Company Name].
3. What information we collect
We collect information in the following ways:
Information you give us directly — When you fill in our contact or booking form, correspond with us by email, or engage us for services, you may provide us with personal information including your name, email address, company name, job title, and details about your business needs.
Information collected automatically — When you visit our website, we may automatically collect certain technical information including your IP address, browser type, device type, pages visited, and the source that referred you to us. This is collected through cookies and similar tracking technologies.
Information from third parties — We may receive information about you from third-party platforms such as LinkedIn if you interact with our content there, or from referral partners who connect us with prospective clients.
4. How we use your information
We use the information we collect to:
Respond to your enquiries and provide the services you have requested
Manage and deliver client engagements
Send you information about our services where you have given consent or where we have a legitimate interest in doing so
Improve our website and understand how visitors use it
Comply with our legal obligations
We will never use your personal information for purposes that are incompatible with the reason it was originally collected.
5. Legal basis for processing
We process your personal information on the following legal grounds:
Contract — where processing is necessary to deliver services you have engaged us for or to take steps at your request prior to entering into an agreement.
Legitimate interests — where we have a genuine business reason to process your information that does not override your rights, such as understanding how our website is used or following up on a submitted enquiry.
Consent — where you have explicitly agreed to receive marketing communications from us. You may withdraw this consent at any time.
Legal obligation — where we are required to process your information to comply with applicable law.
6. Cookies
Our website uses cookies to improve your experience and help us understand how the site is used. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Essential cookies — necessary for the website to function and cannot be switched off.
Analytics cookies — help us understand visitor behaviour so we can improve the site. We use anonymised data only.
Marketing cookies — used to track the effectiveness of our campaigns. These are only placed with your consent.
You can manage your cookie preferences at any time through your browser settings or via the cookie banner on our website.
7. How we share your information
We do not sell your personal information. We may share it in the following limited circumstances:
Service providers — we work with trusted third-party providers who help us operate our website and deliver our services, including email platforms, analytics tools, and project management software. These providers only process your information on our instruction and are bound by confidentiality obligations.
Legal requirements — we may disclose your information if required to do so by law, court order, or regulatory authority.
Business transfers — in the event that [Company Name] is acquired or merges with another business, your information may be transferred as part of that transaction. We will notify you in advance if this occurs.
We do not share your personal information with any third party for their own marketing purposes.
8. International transfers
Some of our third-party service providers are based outside your country of residence. Where we transfer personal data internationally, we ensure that appropriate safeguards are in place in accordance with applicable data protection law, including the use of standard contractual clauses where required.
9. How long we keep your information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations.
For prospective clients who do not proceed with an engagement, we typically retain contact information for up to 24 months. For active and former clients, we retain relevant records for up to 7 years in line with standard business and legal requirements
10. Your rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access the personal information we hold about you
The right to correct any inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to certain types of processing
The right to data portability
The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@[companyname].ai. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
11. Marketing communications
We will only send you marketing emails if you have opted in to receive them or if we have a legitimate interest in contacting you as a business professional about services relevant to your role. Every marketing email we send includes an unsubscribe link. You can also opt out at any time by emailing hello@[companyname].ai.
12. Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include secure data storage, access controls, and regular review of our data handling practices. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
13. Third-party websites
Our website may contain links to third-party websites. This Privacy Policy applies only to [Company Name]'s website and services. We are not responsible for the privacy practices of any third-party sites and encourage you to read their privacy policies before submitting any personal information.
14. Children
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
16. Contact and complaints
If you have any questions about this policy or how we handle your personal information, please contact us at hello@[companyname].ai.
If you are based in the European Economic Area or the United Kingdom and believe we have not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with your local data protection authority.
