Terms of Service
Last updated: May 2026
1. Agreement to these terms
By accessing or using [Company Name]'s website, services, or any materials we provide, you agree to be bound by these terms. If you are entering into this agreement on behalf of a company or organisation, you confirm that you have the authority to do so. If you do not agree to these terms, please do not use our services.
2. What we do
[Company Name] provides AI strategy, workflow automation, AI agent development, and systems integration services to businesses. The specific scope, deliverables, and terms of any engagement are agreed separately in a written proposal or service agreement between [Company Name] and the client. These Terms of Service govern your use of our website and general relationship with us — they do not replace or supersede any project-specific agreement.
3. Our services
All services provided by [Company Name] are described in individual project proposals and agreements. We reserve the right to decline any enquiry or engagement at our discretion. [Company Name] does not guarantee specific business outcomes from the use of our services, though we stand behind the quality and integrity of everything we build.
4. Intellectual property
Unless otherwise agreed in writing, all intellectual property created by [Company Name] during an engagement — including code, systems, documentation, and design — transfers to the client upon receipt of full payment. [Company Name] retains the right to reference the existence of completed projects in our portfolio and marketing materials unless the client has requested otherwise in writing.
5. Confidentiality
We treat all client information as confidential by default. We will not share, sell, or disclose your business information, data, or any details of your engagement with third parties without your explicit consent, except where required by law. Clients are expected to treat any proprietary [Company Name] methodologies, processes, or documentation shared during an engagement with the same level of discretion.
6. Payments
Payment terms for all engagements are set out in individual project agreements. Unless otherwise agreed, invoices are payable within 14 days of issue. [Company Name] reserves the right to pause or suspend work on any project where payment terms are not met. Late payments may incur interest at the statutory rate applicable in the relevant jurisdiction.
7. Limitation of liability
[Company Name]'s total liability to you in connection with any engagement or use of our services shall not exceed the total fees paid by you to [Company Name] in the three months preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or incidental losses, including but not limited to loss of revenue, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such losses.
8. No warranty
Our website and any general materials we provide are offered on an "as is" basis. While we take care to ensure accuracy, [Company Name] makes no warranties — express or implied — regarding the completeness, accuracy, or fitness for purpose of any information published on our website.
9. Third-party tools and platforms
Our services frequently involve the integration and configuration of third-party tools, platforms, and APIs. [Company Name] is not responsible for the performance, availability, or changes to third-party services. We will advise clients of relevant dependencies during the scoping process, but cannot be held liable for disruption caused by changes made by third-party providers after a system has been delivered.
10. Use of our website
You agree not to use our website in any way that is unlawful, harmful, or disruptive to others. You may not attempt to gain unauthorised access to any part of our systems, copy or reproduce our content without permission, or use our website to transmit unsolicited communications.
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please read it carefully.
12. Changes to these terms
We may update these terms from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically.
13. Governing law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which [Company Name] is incorporated. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
14. Contact
If you have any questions about these terms, please contact us at hello@[companyname].ai. We're happy to clarify anything before you engage with us.
